Testimonials

“We looked and looked for years for a Computer Program... After being in business for 34 years we have an unbelievable inventory list and over 3000 customers. We are a service oriented company with sales people, service techs, service vehicles, two retail stores and still growing. Every program we tried in the past could not handle the volume, or the different facets of our business, so we would look again. Finally we saw RB Control at a Las Vegas show ‘04. After talking to them & many others that week...they understood the questions we would ask them concerning practically anything... Corie could speak our language when it came to retail, service, chemicals, pumps, filters, etc. and Rick could program them on the computer; a real good combination. Thanks to RB Control and their great staff we have been using their program since February 05 and are very pleased. RB came, got us set up, showed us how to use it and we were off and running. They have a great support team who gives you support whenever you call or if they are busy, they will call you back as soon as they can. Their support beats any other computer support we have had before. The program is VERY user friendly, we have 12 people using it constantly. Our part-time summer employees have learned it quite easily also.

“We are very pleased with the RB Program and are very glad we chose them over the many other systems out there.”

Susan Payne

Payne Pools & Spas

Owned by Kenny & Susan Payne
Located in Culpepper & Warrenton, Virginia

A Point of Sale System to meet your needs...

“After being terribly disappointed with two other POS systems we finally have one that meets our needs. From the installation on, the support and constant training has far surpassed the other systems. Their system is extremely user friendly. When you have a change over in personnel it is important to us that new people can pick up & use the POS as soon as possible. RB Control Systems is just a phone call away when we need help. They can dial into our systems and see exactly what we have done and fix the problem quickly. You don’t have to spend precious time trying to explain what we have done or need to do to fix a problem. Any suggestions, changes or needs that we have are implemented within a short time. I would not hesitate recommending RB Control Systems to any...store that needs a user friendly, efficient, and comprehensive POS. All the people that work at RB are great, friendly and have an enormous amount of patience.”

Judy Zangrilli

Paradise Pool & Spa

Owned by Judy & Steve Zangrilli
New Jersey

Allowing greater control and better customer service...

“We are happy with the work RB Control Systems did for the manufacturer’s retail operations. Keeping our customers happy is the name of the game. Since we sell what we make it is critical that our retail customers experience a hassle-free shopping environment. RB Control Systems allows us to provide better service while giving us greater control of our inventory.”

Jamie Poust

Strong Pool & Spa

Owned by Wade Spicer
Williamsport & Northumberland, PA

Providing excellent training and support...

“We installed our Point of Sale system in January 2005 so that we could be ready for the upcoming season. From the very first day, the training by RB personnel was excellent and the support has been ongoing. The system is very user friendly and has made keeping track of our inventory and also our service calls a lot easier. I would recommend this system to everyone ...”

Nancy Sutton

Holiday Pools & Spas

Owned by Bob & Nancy Sutton
Duncansville, PA

Makes running a business much easier...

“We have had the program for almost a year now. Even though we installed mid-season, they made it work with ease. To finally have better control of my inventory, customers, etc.after all these years, makes running this business much easier.”

Dan Carrol

Seven Seas Pools & Spas

Clarion, St. Mary’s, & Hermitage, PA

A great way to monitor store and inventory growth...

“Having used over the counter software & POS programs that were very generic in nature, I was desperately seeking for something that would be a better fit for our growing store. After viewing a sample CD I had received in the mail I was thrilled with the potential! We had our system installed after the first of the year. The sales and invoicing is so much better than what we had. Creating Sales Orders … has allowed us to manage our service department much better. The staff at RB Control Systems have been extremely helpful in answering any questions... The continued updates from customers requests have been very helpful as well. As we prepare to open a second store we are looking forward to the connection this system will allow between the stores to make our work run smoother. Being able to see what takes place at each location will allow us to monitor growth, inventory needs, customer flow, etc. We also enjoy being able to connect from our home computer and complete work from home.”

Cindy Rolenc

Aqua Palace

Owned by Cindy & Scott Rolenc
Council Bluffs, Iowa

Increase sales and save hours every month...

“Coming from a Unix program RB Controls has completely reformatted how we do business. From job quotes to point of purchase the loyalty program has increased our sales. Our customers know how much we value their business. Tracking sales & knowing what has been sold daily. Our summer help likes the ability to pull up a customer’s sales history at the click of a button. The barcode on the receipts makes it easy for them when making returns. RB has made it less complicated. End of the day processing at a click of a button. As a large servicing company ... we have the ability to schedule our jobs at a click of a button! This comes in handy when jobs are coming in early spring. When it comes to purchasing, one area that makes this so easy, is the Wish List. We are able to enter items from our inventory list without searching thru vendor catalogs each time we reorder. This saves hours every month. RB Control works with us to customize their program to meet our needs on a regular basis. This was one area we liked when shopping for new software. Stuart Bauer Pools & Spas, Inc. overall knows that the changes we have made by implementing RB Control Systems program have only just begun to improve the way we handle service, construction and retail.”

The Stuart Bauer Family

Stuart Bauer Pools & Spas

Louisville, Kentucky

Answers to controlling inventory, reports, maintenance of service vehicles, and customer history...

“Purchasing the new RB Control Systems for our store has given us many of the answers we needed to control our inventory, obtain pertinent reports, maintain our service vans and keep history on our customers. ...we’ve examined many software programs and we believe that RB Control Systems is the best available on the market...”

Sandy Charland

Swimming Pool Center

Owned by Roy Charland
Lawrence, Massachusetts

It will be that last program you will ever need to buy...

“I can honestly say I was the most skeptical about purchasing another program for our business. How could it do all that we were told it could do? It was the BEST thing we ever did. Everyone in our company loves the program. Some of the best features it has is ease of moving around in the program from work orders to A/R to customers etc. purchase orders & receiving are very user friendly as well. ...Our first summer using the program has been a breeze. And the best part of having purchased the program is tech support. They are always available. And right at the moment you need them. It has been very advantageous for RB Control to be able to log into our system & see what we are talking to them about. As RB Control grows they are constantly adding updates to enhance the program. Many of the ideas are contributed from dealers that have been using the program. We have no regrets concerning purchasing this program, this being the 5th POS program we have purchased, I cannot say that about the other 4.”

Patte Jones

Backyard Oasis

“After 3 years, we still don’t regret the purchase. We would purchase again in a heartbeat! Every year we use more of the program. It just gets better! We feel it will be the last program we ever buy.”

Adam Jones

Backyard Oasis

Owned by Patte & Lee Jones
Livingston, Texas

Growth without the growing pains...

“RB Control Systems has allowed our company to continue to grow, without the growing pains! We are doing more business, with happier customers and happier employees too.”

Tracy Dieselman

South Shore Pool Supply

Scituate, Massachusetts

Helpful with personalized customer assistance...

“RB Controls allows us to monitor and maintain contact with our customers throughout the busy summer season. The transaction history feature is very helpful for helping customers with questions on chemicals and supplies they purchase throughout the season.”

DJ Geddes

Geddes Pools

Owned by Mary Ann Geddes
Nicholasville, Kentucky

“Wishlist” feature makes ordering less complicated...

“RB Control Systems has made a great point of sale software. It has made our retail store so much easier to operate and it helps keep track of our customers, inventory & ordering. We really like the ‘wish list’ it has made ordering less complicated. When you are out of stock or need to order an item for a customer all you have to do is add it to the wish list. Then when you make a purchase order and the order arrives all your information is available to view.

“The software is very easy to learn and customer support is only a phone call away. Everyone at RB Control Systems has been very helpful and understanding as we learn all about the new software.

“We highly recommend RB Control to everyone.”

Stacy Benning

Gene Lilly Custom Pools

Pasadena, Maryland

The best thing for your business...

“After being very disappointed with our first software and struggling to keep the system in place we started looking for a new software in January 2006. Not until the Bioguard Dealer Mart did we find anything we really liked. RB Control Systems was there and after listening to the seminar and spending a lot of time with Corie and her staff I was convinced this software could work for us. It would turn out to be a good change for our company. In January of 2007 we installed RB Control Systems software. They worked with us customizing the system and helped us diligently thought all of our ups and downs with learning the new software. It has been the best thing we have done for our business in a long time. I highly recommend RB Control Systems.”

Sherry Buckman

Pride Pools & Spas

Savannah, Georgia

A real person to give immediate support...

“I have been with RB Controls since April 1, 2005; I have nothing but praise for the staff at RB Control Systems. Each & every time I call I talk to a real person and our problem or my goof-ups are corrected immediately. So thank you for being my business partner and may we continue being successful as partners.”

Paula Baker

PoolTex

Brenham, Texas

Change your business in the best way...

“RB has changed how our company does business and in the best way. I don’t know how much money we were losing without their program in place. I would recommend RB to every pool and spa company out there.”

Kim Caruso-Cavalho

Sun ‘N Fun & Cut Price

Coventry, Road Island
Swansea, Massachusetts

Run your business more smoothly and efficiently...

“Our business runs so much more smoothly & efficiently since we started using RB. Their customer support is fantastic! We feel it was well worth the investment and it saves us time and money in running two stores. We’re very happy that we decided to try it.”

Donna Reed

Total Pool Care

Owned by Pat Reed
Brookfield & New Berlin, Wisconsin

Developed by a retailer in the pool business...

“Until January 2007, Water Works Pools & Spa had been using a DOS based system developed for us in 1984! We love the RB Controls System and enjoy the ‘at-a-phone-call’ support. This system does so many extra things that are just bonuses over the day to day software. I like that it was developed for pool people by a pool person! I’d put money on it that you would not be disappointed in the least if you chose to purchase RB software!”

Lynn White

Water Works

Tuscaloosa, Alabama

Proven helpful in a time of need...

“Overall, we have been pleased with the system. It has taken us out of the dark ages of the DOS systems. We have enjoyed all of its features! RB has also proven very helpful in our times of need. Thank you!”

Chris Miner

Fisher Pools & Supplies

Owned by Ron Jackson
Hamburg, New York

Up and running within a month of purchase...

“We have a fairly large store clientele as well as a sizeable in field service business. We had been looking for many years for a business management system that would allow our over-the-counter and inventory system to meld with our accounting/billing software, as well as update the operation with an accurate, reliable, flexible scheduling component. It was difficult to find a system that could meet our need to have one truly seamless system. Then, we found RB. We were impressed, but pressed for time, as our business ratchets up greatly at March 1 and we made the trip to audit the RB product late January 2007.

“RB was able to have our system up and running within February and we ran with it. The training we received over two days at our facility was very detailed, professional, and informative. We had a lot of questions and varying operational needs. Our questions were met easily and with examples which showed how much work RB put into designing the system... Our communications are met with great efficiency and effectiveness. We feel the team at RB has over performed with its support.

“Support with business management software is paramount, and RB provides strong, efficient answers and fixes. We find they can be reached very early in our day (7 am est.) as well as after close (6 pm). Their support is present, provided in a friendly, compassionate, and patient manner even when we are pressed due to the hectic pace of our business.

“Our business was built on servicing pools ‘in the field.’ The scheduling for openings and closings (of which we do 1000+ each), and recurring weekly service (300+) is tantamount to our success. While certain areas of RB system didn’t fit our specific wants and needs, RB has demonstrated to us their open system policy to work with us to meet our business specific needs. Updates have been easily integrated and ever more towards our specific needs.

“The learning curve can be steep with such business management software, as well as taxing, and frustrating. We feel we have a true partner in RB to help us maintain our successful business operations as well as strengthen it for years to come.”

Andy Babcock

Great Valley Pool Service

Owned by Karen Richards
Malvern, PA