POS Business Software With Integrated Water Lab Features
Take customer service in your store to the next level by saving time at the lab and the cash register. Now you can link the customer database in RB Control Systems with the customers in Alex® and Lamotte®. At the click of a button, add a customer into one program from the other.
When your store is busy, your lab is in use, and you need to see a customer's previous water test results, you can now view them and the water test notes in the RB customer module from right inside the cash register. Along with their previous purchase history, you will have all the information at your fingertips to quickly help you customers.
After you complete your Alex® water analysis, simply enter the cash register in RB Control Systems and pull up the customer's shopping cart. Easily add the items from the shopping cart to the sale. You can even up-sell larger sizes or cases through the shopping cart.
View reports by the customer or by the employee to inform you of the profits earned and profits lost from your printout sales. Target areas where your salespeople need help to increase their sales.
